Why psychological safety?

Psychological safety is not just a concept—it is a vital driver of success in healthcare teams. Our new CPD program not only helps leaders understand what psychological safety is and why it is important but also provides practical tools to ‘create it’ within their own teams and context.

But why should leaders invest their time and CPD resources in this topic?

In healthcare — where collaboration is essential, stakes are high and errors can have critical consequences— ‘psychological safety matters’ and makes a measurable difference. Here is why it is worth the investment:
 

Psychological safety: The foundation of high-performing teams in healthcare

Teams that rate higher in psychological safety (as perceived by their members) demonstrate:

• Enhanced performance: Safer teams consistently achieve better results.
• Greater engagement: Team members are more committed and connected.
• Increased learning: Psychological safety fosters continuous growth.
• Improved collaboration: Open dialogue and shared expertise drive innovation.
• Better handling of errors: Safer teams address mistakes effectively and prevent recurrence.
• Stronger decision-making: Teams engage in deeper discussions, leading to better strategic thinking and planning and decision making.
• Improved retention: Psychological safety reduces turnover and absenteeism, easing recruitment challenges.
   

Why it matters for your workforce

When team members feel safe, they:

• Look forward to coming to work.
• Share ideas, expertise, and questions freely.
• Embrace feedback as an opportunity for growth.
• Contribute actively to discussions and decisions.
• Feel engaged and committed to their team and its goals.
• Are more likely to stay, reducing costly turnover.
• Willingly take on leadership roles such as mentoring, supervising, and developing others.

These behaviours and outcomes foster a robust and sustainable workplace culture—one where leadership pipelines and succession planning are naturally supported. Strong workplace culture not only boosts morale and performance but also reduces the significant costs associated with recruitment and turnover.

Invest in psychological safety

Your team and workforce are invaluable. By dedicating time and resources to understanding and fostering psychological safety, you are building a healthier, more resilient, and high-performing workplace.

Learn what psychological safety means, how it works, and how to create it in your team—starting today

The goal of these short 'Leadership Insights' is to share key concepts and ideas on effective leadership, along with practical tips for applying them in your own context. Members, look for a new insight every two weeks in the Check-up.

By Dr Anna Clark (PhD)

Dr Anna Clark (PhD) is AMAVs leadership consultant, coach and educator, currently offering individual coaching for doctors and directing the AMA’s professional development programs in leadership, the Emerging Leader Program and Middle Leader Program.

If you are navigating a leadership challenge and would like to speak with one of our leadership coaches,  schedule a Leader Check-In, an exclusive benefit of membership for AMA Victoria members.